Shipping & Delivery
We are committed to getting your order to you quickly and in perfect shape.
Many of our products ship free to the continental 48 states, however, additional charges apply when shipping to Alaska and Hawaii. Call for more information, 1.877.978.0062.
Every in-stock/quick-ship item, is packaged and shipped from our warehouse within 24 hours, guaranteed. Your Product Specialist will give you an estimated time of arrival at the time of purchase.
Custom orders, including special colors or large quantities will take additional time. First, you will receive a Custom Order email confirmation. Next, within 3 to 5 business days you will receive an email notification with the projected arrival date. If anything happens to interfere with arrival on the promised date, you will receive a call or an additional email. Custom and special orders ship directly from the manufacturer by means of their shipper of choice.
Our products ship exclusively via Federal Express (FedEx) from our warehouse. Your order is traceable; simply enter your tracking code in the appropriate field on their site: (FedEx tracking). You will find your tracking code on your shipping confirmation.
For over-size, extremely heavy or cumbersome, priceless furniture that needs extra care or special handling, we recommend White Glove Delivery service. White Glove, provided by various carriers, is as close as we can come to a guarantee that your valuable furniture will arrive safely. This personalized delivery service includes:
- Scheduled arrival
- Unpacking your item
- Damage inspection
- Peace of mind