function agents_available(image, smartbutton) {
    document.getElementById(smartbutton).innerHTML = '<a href="" onClick="window.open(\'https://www.officedesigns.com/advanced_customer_form.php\',\'custclient\',\'width=600,height=600,scrollbars=0\');return false;"><img src="/images/'+ image +'" alt="chat online" /></a>';
    return true;
}

function agents_not_available(image, smartbutton) {
    document.getElementById(smartbutton).innerHTML = 
    '<a href="mailto:sales@officedesigns.com"><img src="/images/'+ image +'" alt="chat offline" /></a>';
    return true;
}